EMVO 2025: how AI is changing used vehicle sales
At the États-Majors du Véhicule d'Occasion (EMVO) 2025 event held in Paris Longchamp, artificial intelligence was on most of the stands worth stopping at. Not as a buzzword: the tools on display, largely from French startups, are things dealerships can put to work right away.
Automated inspection: faster used-vehicle evaluation
Two French startups, Steer AI and Carviz, stood out with automated vehicle inspection solutions. Using computer vision and image/video analysis, they detect visible defects automatically: scratches, dents, tire wear, and so on.
The time savings in inspection workflows are substantial, and the risk of human error drops. Inspectors can focus on the complex cases; most checks become fast, standardized, and reliable. These tools sit inside a broader set of ten AI solutions dealerships already run.
Nextlane: AI to sell better and faster
On the commercial/digital side, Nextlane presented several AI-powered innovations:
- Automatic generation of used-vehicle videos from photos taken by dealerships. These dynamic videos help capture online buyers' attention and lift conversion rates.
- Optimization of listings and digital ad campaigns through behavioral analysis of visitors and intelligent recommendations, so that vehicles are better positioned and targeted. Marketing performance improves without extra manual effort.
- Advanced digitalization of administrative tasks: registration (SIV), regulatory archiving, managing police logs, and so on. All automated, compliant, and integrated with the dealer management system (DMS), which takes administrative weight off the teams.
Lineshift AI: intelligent voice at the heart of customer relations
Another key use case of AI at EMVO is Lineshift AI, which addresses a strategic but often overlooked need: handling incoming phone calls. This intelligent voice agent automatically takes incoming calls for dealerships, 24/7. The AI understands what the customer wants, responds or routes the call to the right person, or schedules callbacks.
The result: fewer missed calls, a better customer experience, and higher lead recovery. In a sector where every call can mean a sale, the impact is immediate. On the commercial side, it is worth seeing which voice AI agent can increase used-car sales.
What EMVO 2025 settled
EMVO 2025 demonstrated that AI is no longer a distant concept, but an operational reality. Inspection, valuation, marketing, customer relations, administrative tasks: AI now touches every stage of the used-vehicle lifecycle, speeding it up and standardising it along the way.
These innovations, driven by French startups, are already in production at dealerships rather than on slide decks: inspection arches are scanning trade-ins, listing tools are sharpening ad campaigns, and voice agents are picking up the phones. If the call side of that list is where you want to start measuring, Contact Lineshift AI and we will show you which of your calls the agent takes over from day one.
