EMVO 2025: Artificial intelligence at the service of used vehicle sales

At the États-Majors du Véhicule d’Occasion (EMVO) 2025 event held in Paris Longchamp, artificial intelligence emerged as a driver of digital transformation in the used-vehicle sector. Automotive professionals are increasingly looking to modernize tools to improve efficiency, reactivity, and profitability. Several innovative startups made a mark at the event with solutions that can be implemented right away.

Automated Inspection: Revolutionizing Used-Vehicle Evaluation

Two French startups, Steer AI and Carviz, stood out with automated vehicle inspection solutions. Using computer vision and image/video analysis, they detect visible defects automatically: scratches, dents, tire wear, etc.

With their AI algorithms, they deliver substantial time savings in inspection workflows, while reducing human error risk. Inspectors can focus on the complex cases; most checks become fast, standardized, and reliable.

Nextlane: AI to Sell Better and Faster

On the commercial/digital side, Nextlane presented several AI-powered innovations:

• Automatic generation of used-vehicle videos from photos taken by dealerships. Such dynamic, attractive videos help capture online buyers’ attention and significantly raise conversion rates.
• Optimization of listings and digital ad campaigns through behavioral analysis of visitors and intelligent recommendations, so that vehicles are better positioned and targeted. Marketing performance improves without extra manual effort.
• Advanced digitalization of administrative tasks: registration (SIV), regulatory archiving, managing police logs, etc. All automated, compliant, and integrated with the dealer management system (DMS), reducing administrative burden on teams.

And of course … Lineshift AI: Intelligent Voice at the Heart of Customer Relations

Another key use case of AI at EMVO is Lineshift AI, which addresses a strategic but often overlooked need: handling incoming phone calls. This intelligent voice agent automatically takes incoming calls for dealerships, 24/7. The AI understands what the customer wants, responds or routes the call to the right person, or schedules callbacks.

Result: no more missed calls, improved customer experience, and higher lead recovery. In a sector where every call can mean a sale, the impact is immediate.

Conclusion: AI as a Performance Lever

EMVO 2025 demonstrated that AI is no longer a distant concept, but an operational reality. Inspection, valuation, marketing, customer relations, administrative tasks: AI is present in all stages of the used-vehicle lifecycle, simplifying, making more reliable, and accelerating them.

These innovations, driven by French startups, are raising the standards of the industry and preparing dealerships for a more digital, effective future centered on customer experience.

Looking forward to EMVO 2026!

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